Friday 2nd February 2018

Welcome to your Weekly Roundup featuring articles from across Premier.

For more information on any of the articles featured below or for any general enquires, please email [email protected]

Dead Space Webinar - Thursday 19th February

When your employees are travelling to and from meetings/delivery or work flexibly, it no longer makes sense to measure the amount of time that an employee spends in the office as a signifier of productivity.

Join Frankie on the 19th February at 10am to understand how you can utilise dead space in your business! How you can get the most out of your staff to drive your business forward in time that they didn’t even realise that they had...

Dead Space Webinar Thursday 19th February - 10:00am - 10:30am Please join my meeting from your computer, tablet or smartphone. You can also dial in using your phone. United Kingdom: +44 330 221 0088 Access Code: 335-443-429

First GoToMeeting?

Let’s do a quick system check: https://link.gotomeeting.com/system-check

Accounts Enquiries...

We’re pleased to say that turn-around time to pay franchisee accounts is the quickest it’s been for a while - with next day payments contributing to this. Plans to further improve the speed in which we get payments into your account are in place, but we are aware our accounts department have fallen behind dealing with franchisee enquiries in recent weeks and we would like to apologise to you personally for that.

After Steve Girling left the company in October, David Batch has been concentrating on improving processes in an effort to speed up the flow of cash into your bank.

With this focus, coupled with long term staff absence - which we did not originally envisage would be more than a few days - our enquiry backlog has increased, and we have been unable to resolve your issues in a timely manner.

We are putting extra resource into this as we strive to provide a rapid turnaround time for both payment and enquiry times.

To help - we have created a new email address dedicated to your accounts queries, so they are not mixed with other emails and thus can respond much quicker.

If you have any accounts queries from now on, please email [email protected] for a faster response.

If you cc other people or addresses in, (like Courtney or Ricky), this will SLOW the response time while we establish if anyone else has begun dealing with your enquiry - so PLEASE just use this address.

Top Tips...

• Check course is marked GREEN before enquiring
• Have you checked to see if an invoice has been receipted and ‘pending’?
• Do you remind schools (or councils), to send remittance advice?

To add to this process improvement, we are also planning much more important enhancements to actually make the school pay quicker - which is where the majority of the wait time lays. Currently 50% of all Awaiting Payments are OVERDUE FROM SCHOOLS.

In the meantime, you can mitigate this by ensuring your cash flow document is up to date and working on Debtor terms recommended in our training.

Thanks for your patience whilst we strive to deliver a WOW service.

Accounts Update...

Quick update to remind you to get camp payment sheets in so we can make payment into your account. The only outstanding camp payments on the system are ones which are still marked red.

All extra-curricular courses are up to date and paid, again - some red flagged courses remain.

School payments have been made within 4 days of being receipted, (which is now done on a daily basis) - and franchise enquiries are also up to date and will be resolved with no backlog to contend with moving forward.

Premier Active Families is Here!

Premier Wellbeing’s Active Families Pack is here... a free downloadable resource for families, adding extra value to our customers, as well as a huge incentive for social media engagement, brand awareness, and much more.

What’s included? Activity Tracker Hydration Tracker 7 Step Shape-Ups (easy to follow exercises) Healthy Meal Plan Sleep Tracker

This all-in-one resource gives families everything they need to help them begin/maintain a healthy lifestyle with us. Families are given the option to share their Trackers on our Facebook page, for their chance to win our monthly Wellbeing competition – spreading the word about the fantastic work we do getting families active, and providing us with fantastic testimonials! Plus, it’s a great complement to our Premier Wellbeing sessions.

How can you use it locally?

A few ideas below...

• Promote the pack on your Facebook page - for example, you could ask parents to comment on a post to receive their free pack
• Run competitions for chance to win an Active Families pack
• Email/send it to parents who take part in Fit-Trition sessions
• Give to parents of children who attend Premier Camps

For any questions about our Active Families pack, please email Gemma on [email protected].

Merchandise - What’s New?

We’ve introduced some new merchandise to give you a headstart in 2018. With just a few new products live now, make sure you keep your eyes peeled for the rest of the year - we have plenty of new lines and promotions planned.

Premier Notepad

Head into meetings in 2018 with this professional notepad. Soft feel notebook with a PU cover, 96 lined pages, ribbon marker and elastic nylon band for closing, debossed with the Premier logo.

Exhibition Stand

This is a complete exhibition stand package meaning you will have all you need and can be exhibit ready in a few simple steps. Pop-Up single-sided curved display stand and graphic carry case & wooden table top.

Premier Pens

Italian manufactured push button ball pen in white, with clear Premier branding. With over 2,000 metres writing length. The perfect giveaway at exhibitions and recruitment days, helping you to raise brand awareness in your territory.

Flag Pad

Premier branded hard back sticky note book. This small note book contains 5 different colour variations of slim sticky notes, and larger yellow notes. This product can be used as a gift in school meetings or even in your office!

NEW Premier Camps Promo Video...

We’re excited to share with you our brand new Premier Camps promo video for Easter...

Enjoy, and share!

Ramp up for your sales pipeline with TIME!

As well as your normal on-going communications with schools, there are a few special occasions throughout the year that deserve specific focus to keep you at the forefront of schools when they are thinking about Health & Wellbeing through physical activity.

The next one just over the horizon is World Book Day on the 1st March 2018, you can use the specially designed World Book Day Creative Arts Pass, and World Book Day Exclusive Ticket to get interest from, and meetings with schools. To support this specific campaign TIME Associates have kindly agreed to support a Buy 5 get 1 FREE promotion.

All you need to do is purchase 5 new* appointments via BMS and then contact Glenn Hoy at TIME, he will then allocate FREE appointments.

*You can use existing purchased TIME appointments for this campaign, but this would not attract the FREE one.

The time limit to when you can use these appointments is the end of the 2017/18 school year in July so if they are not all booked by World Book Day they can be carried forward.

With half-term 2 weeks way this gives you 3 full weeks to get those meetings and secure that business if you act NOW!

Save £125 on Activity Professional recruitment advertising...

Do you need to recruit for an Activity Professional? Are you advertising through social media with no luck? Have you tried posting on job boards? Through our relationship with Leisure Jobs, we can now bring a new permanently discounted rate of just £25 for Activity Professional recruitment ads...

Your Premier branded advertisement will run in a region of your choice for 28 days, with all CV’s and responses sent directly to your inbox. This would typically cost £150!

Leisure Jobs is a dedicated job board within the leisure and hospitality industry. With a candidate base of over 1 million and over 16,000 visits every day, there’s no better place to be recruiting your next Activity Professional from.

Missed a previous newsletter? Check out our archive...

We thought you would find it useful to create a Weekly News Update archive housing previous newsletters from this academic year. ‘Read more’ to catch up on any news you may have missed.